We are seeking a dedicated End-to-End Functional Tester with deep knowledge of e-commerce systems and customer workflows.

This role is crucial for ensuring the functional accuracy and overall quality of our digital platform, from browsing to final delivery.

The ideal candidate possesses a meticulous functional testing mindset, ensuring every release meets business requirements, performs optimally, and delivers a flawless, intuitive customer experience.

Core Responsibilities :

End-to-End Validation

Complete Journey Testing :

- Execute full end-to-end functional testing across all critical e-commerce modules : browsing, product search, shopping cart management, seamless checkout, secure payments, and reliable order tracking.

System Integration Testing :

- Validate complex integrations with crucial external systems like ERP, CRM, Payment Gateways, and Logistics tools to ensure data flow integrity across the ecosystem.

Acceptance Testing :

- Plan and conduct User Acceptance Testing (UAT) sessions with business stakeholders, verifying functionality against real-world use cases before go-live.

Test Artifacts :

- Create, maintain, and execute comprehensive test cases, test scenarios, and regression suites to ensure consistent platform quality.

Defect Lifecycle :

- Identify, log clearly, and track defects, collaborating with development teams to ensure timely verification and resolution.

Release Support :

- Actively participate in release validation, smoke testing, and final quality checks.

Business Analysis & Quality Strategy

Requirements Mapping :

- Translate complex business requirements (BRDs/FSDs) and high-level workflows into detailed,

testable functional specifications.

Coverage & Personas :

- Ensure comprehensive functional coverage across all diverse customer journeys and user personas.

Collaboration :
- Participate in Agile ceremonies (sprint planning, demos, retrospectives) to ensure testing activities are fully aligned with development sprints and quality goals.

Required Skills & Qualifications :

Experience :

- 2 - 4 years of hands-on functional testing or Quality Assurance (QA) experience, with a required background in e-commerce platforms or online retail systems.

Platform Expertise :

- Hands-on experience with major e-commerce technologies : Shopify, Salesforce Commerce Cloud, WooCommerce, Magento, or robust custom-built solutions.

Technical Acumen :

- Strong knowledge of API testing (Postman, etc.) and robust data validation techniques across integrated systems.

Documentation :

- Proven ability to create, manage, and utilise test cases, BRDs, and UAT documentation.

Education :

- Bachelor's degree in Computer Science, Information Systems, or a related technical field.

Mindset :

- Highly analytical, with exceptional attention to detail and a relentless focus on the end-user

experience