Reputation.com - Site Reliability Engineer I - IAC Terraform

About Reputation :

Reputation has changed the way companies improve their customer experience through feedback.

Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere.

Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership.

Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive.

Reputation was also officially Certified as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Job Description :

We are looking for a DevOps-focused Site Reliability Engineer (SRE) to join our team. This role goes beyond traditional SRE responsibilities and involves deep engagement in infrastructure automation, CI/CD pipelines, cloud operations, and proactive reliability engineering.

This role requires a combination of strong DevOps skills with traditional SRE responsibilities, including incident management, monitoring, automation, and performance analysis.

Ideal candidates will thrive in a dynamic environment and be passionate about building resilient, scalable systems.

Responsibilities :

- Participate in the end-to-end ownership of production services : from architecture, deployment, and configuration to monitoring and incident response.

Qualifications :

- Bachelors or Masters degree in Engineering (BE/B.Tech, ME/M.Tech) or MCA.

- 3+ years of hands-on experience in Site Reliability Engineering, DevOps, or a similar role.

- Experience with cloud platforms like Google Cloud Platform (GCP) or AWS.

- Strong scripting and automation skills Python, Bash, or Shell.

- Proficiency in infrastructure-as-code tools like Terraform, Helm, Ansible.

- Experience with CI/CD tools GitHub Actions, Jenkins, ArgoCD, etc.

- Exposure to NoSQL databases such as MongoDB or Elasticsearch is a strong plus.

- Strong troubleshooting skills and experience with tools like Datadog, ELK, or Sumo Logic.

Preferred Skills :

- Experience in Kubernetes-based environments (GKE, EKS).

When You Join Reputation, You Can Expect :

- Flexible working arrangements.

- Career growth with paid training tuition opportunities.

- Active Employee Resource Groups (ERGs) to engage with.

- An equitable work environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

At Reputation, were committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives.

We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities.

Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as :

- Health Insurance & Wellness Benefits : Group Health Insurance : Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws.

- Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy.

- Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA).

- Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA).

- OPD : of 7500 per annum per employee.

Leaves :

- 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year).

Car Lease :

Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment.

They benefit from a fixed monthly lease rental and 20-30% tax savings.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.