About the Role:

We are looking for 5+ years of experienced candidates for this role based in Trivandrum/Cochin.

Total Experience: 5 - 7 years

Primary Skills:

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

- 5+ years of experience in QA and minimum 5+ years in Salesforce application.

- Agile Development: Experience working in Agile/Scrum teams, sprint planning, and estimation.

Job Description:

- Salesforce Platform Knowledge: Understanding of Sales Cloud, Service Cloud, Experience Cloud, and custom objects.

- Testing Types: Functional, Regression, UAT, API testing (REST/SOAP), and Integration testing.

- Automation Tools: Selenium, Playwright.

- Apex Testing: Ability to validate triggers, classes, and batch jobs.

- SOQL/SOSL: Writing queries to validate data in Salesforce.

- Data Management: Experience with data loading tools (Data Loader, Workbench).

- Test Management: Using Jira, Xray, Zephyr for test case management.

- Agile/DevOps Practices: Familiarity with CI/CD pipelines (e.g., GitHub Actions).

- Communication & Collaboration: Working with admins, developers, and business users.

- Write and maintain unit tests to ensure high-quality code.

- Proactive in approach and suggest testing solution.

- Communicate effectively with client technical partners to clarify requirements and align on implementation.

Responsibilities:

- Define and execute QA strategy, test plans, and scenarios for Salesforce implementations across Sales, Service, and Marketing Clouds.

- Develop, review, and maintain manual and automated test cases/scripts covering Salesforce configurations, customizations, and integrations.

- Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and integrate with CI/CD pipelines.

- Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality releases and adherence to Salesforce best practices.