POSITION SUMMARY :

The Senior Program Manager will be responsible for handling multiple projects simultaneously, overseeing the end-to-end project lifecycle, ensuring the delivery of projects on time, within scope, and budget, while aligning with strategic business goals and regulatory standards.

A. KEY POSITION RESPONSIBILITIES :

Key Responsibilities

Project Leadership & Delivery :

- Lead complex, cross-functional projects in the banking sector, including digital transformation, core banking upgrades, compliance initiatives, or operational efficiency improvements.

- Define project scope, objectives, timelines, budgets, and deliverables in alignment with business goals.

- Manage all phases of the project lifecycle: initiation, planning, execution, monitoring, and closure.

Stakeholder Engagement :

- Act as a key point of contact for executive sponsors, business heads, technical teams, vendors, and regulators.

- Build and maintain strong relationships with stakeholders to ensure clear communication, alignment of expectations, and stakeholder satisfaction.

Risk and Compliance Management :

- Identify, assess, and mitigate project risks and issues, with a strong understanding of banking regulations

- Ensure project compliance with internal audit and regulatory requirements.

Team & Resource Management :

- Lead cross-functional project teams, including business analysts, developers, testers, and third-party vendors.

- Manage resource allocation, performance tracking, and team development.

Project Governance & Reporting :

- Provide regular updates to steering committees and senior executives.

- Maintain documentation including project charters, project plans, RTM etc.

Change Management :

- Define change management approach, timeline and deliverables aligned with the overall project plan

- Collaborate with project teams to integrate change activities into project plans

Vendor Management :

- Ensure contract terms are adhered to throughout the project lifecycle

- Track vendor related cost against project budget

B. QUALIFICATIONS AND EXPERIENCE REQUIREMENT :

- Bachelor's degree in engineering, computer science or related field, MCA or equivalent

Certifications (preferred) :

- PMP (Project Management Professional)

- PRINCE2 Practitioner

- Minimum 10-12 years of project management experience, with at least 5 years in the banking or financial services industry.

- Proven track record of delivering multiple projects worth more than one crore with complex stakeholder environments.

- Strong proficiency with project management software (e.g., MS Project, JIRA, Trello, Asana)

- Application of appropriate project management methodologies such as Agile, Waterfall, or hybrid, depending on the project context.

Experience in areas such as :

a) Digital banking / online & mobile banking

b) Core banking systems (e.g. Finacle)

C. Key Skills :

- Strong understanding of banking products, services, and regulatory landscape.

- Excellent leadership and team management ability.

- Strong analytical, organizational, and decision-making skills.

- Exceptional communication and interpersonal skills.

- Ability to work under pressure and manage multiple projects simultaneously.