Job Description:

Key Responsibilities:

- Translate business requirements into Adobe AEP/AJO solutions.

- Design and implement data ingestion, schemas, segmentation, and journey orchestration.

- Configure AJO events, triggers, actions, automations, and communication channels.

- Build AEP schemas, identities, mappings, and ensure data quality and synchronization.

- Integrate multiple systems using AEP APIs, SDKs, and WebSDK.

- Implement omnichannel personalization, A/B testing, and targeted offers.

- Manage Adobe Tagging/WebSDK, analytics, privacy, and data governance.

- Manage AJO email templates, channel surfaces, IP pools, subdomain delegation, and IP warming.

- Troubleshoot AEP/AJO integration, data, and technical issues.

- Collaborate with cross-functional teams and provide technical guidance and mentorship.

- Maintain documentation, best practices, and knowledge-sharing for AEP/AJO solutions.

Required Skills and Experience:

- Bachelors degree in Computer Science, Data Analytics, Marketing, or a related field.

- 3+ years of experience working with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).

- Strong understanding of data modeling, segmentation, and customer journey orchestration.

- Experience with omni-channel personalization and A/B testing.

- Proficiency in APIs, SDKs, and tools such as WebSDK for data streaming and tagging.

- Hands-on experience with email template creation, channel management, and IP strategies.

Preferred Skills:

- Experience with other analytics platforms like Google Analytics, Tableau, or Power BI.

- Familiarity with real-time data integration and identity resolution in AEP.

- Knowledge of privacy and data governance standards.