QualityKiosk Technologies - RPA Business Analyst

Description :

About the job :

Job Description :

Key Responsibilities :

Preparation of BRD (Business Requirement Document) :

- Collaborate with stakeholders to identify and document business needs and requirements.

- Develop and maintain BRDs.

- Conduct research and data analysis to identify trends, issues, and opportunities.

Preparation of FRD (Functional Requirement Document) :

- Define clear project scope and objectives.

- Prepare FRD as the basis for design and development.

- Recommend improvements to business processes, systems, and products.

- Coordinate with developers to ensure business requirements are met.

Process Documentation (As-Is and To-Be) :

- Analyze and document current and future process states.

- Identify process steps, inputs/outputs, and responsible roles.

- Use standard notations/symbols and incorporate stakeholder feedback.

Smooth Execution of UAT (User Acceptance Testing) :

- Define UAT scope in collaboration with stakeholders.

- Create detailed test scenarios and test cases.

- Support stakeholders during UAT sessions and incorporate feedback.

Technical Skills :

- Hands-on exposure to RPA platforms such as UiPath, Automation Anywhere, Blue Prism

- Understanding of attended and unattended automation models

- Familiarity with RPA solution architecture and bot lifecycle

- BRD (Business Requirement Document) and FRD (Functional Requirement Document) preparation

- Use case development, user stories, and functional specifications

- Process mapping and documentation using As-Is / To-Be models

- Strong understanding of RPA feasibility assessment and process suitability analysis

- BPMN, flowcharts, and swim-lane diagrams

- Tools such as Visio, Draw.io, Lucidchart, or equivalent

- Ability to identify automation opportunities and process optimization areas

- UAT planning and execution for RPA solutions

- Test scenario and test case creation

- Defect tracking and validation

- Support stakeholders during UAT and post-deployment validation

Tools & Technologies :

- MS Excel (data analysis, validations, reporting)

- Requirement and project tracking tools (JIRA, Confluence)

- Documentation tools (MS Word, PowerPoint)

Data & Integration Understanding :

- Basic understanding of databases, APIs, and file-based integrations

- Knowledge of exception handling and data validation in RPA processes