We are seeking a Quality Assurance Lead to oversee quality assurance across AI and GenAI projects. The ideal candidate will bring strong expertise in QA methodologies, a solid understanding of insurance processes, and hands-on experience with GenAI solution testing.

Key Responsibilities :

- Lead QA activities across multiple AI/GenAI projects

- Define end-to-end test strategy, plans, and documentation standards

- Coordinate with engineering and product teams to ensure quality deliverables

- Oversee testing of GenAI model behavior and validate its business relevance

- Guide UAT and functional testing for AI-powered tools

- Mentor and support QA engineers

- Track and report quality metrics, defect trends, and improvements

- Ensure QA alignment with agile delivery timelines

Required Skills :

- 2-9 years of experience in QA roles

- Strong understanding of the insurance domain (i.e., claims, underwriting, policy administration)

- Hands-on experience in GenAI solution testing (model response, prompt output, hallucination checks, etc.)

- Proficient with tools like ADO, JIRA, Postman, Selenium, TestRail

- Good knowledge of API testing and automated regression

- Excellent documentation and reporting skills

- Strong stakeholder communication and team leadership

- Experience working in Agile or DevOps environments