Quality Assurance Analyst

Role Summary :

The QA Analyst will support a managed services engagement for an enterprise application built on the .NET platform. The role focuses on validating ticket resolutions, data fixes and SSIS/SSRS changes.

Key Responsibilities :

- Review requirements/defect details from tickets and clarify acceptance criteria with stakeholders.

- Design and execute test cases for incident fixes, enhancements, and minor data changes.

- Perform regression testing to ensure no impact on existing functionality.

Testing of .NET Application :

- Execute functional, integration, and system tests for the .NET-based application (.NET, C#, ASP.NET).

- Verify UI, API, and backend behaviour as per technical and business requirements.

- Document defects clearly and track them to closure.

- Validate SSIS jobs (data flows, transformations, schedules) after new deployments or updates.

- Test SSRS reports for accuracy of data, layout, filters, parameters, and performance.

- Perform data validation against underlying data sources for ETL and reporting changes.

- Generate Test data whenever required.

Process & Documentation :

- Create and maintain test plan, test cases, test data, and test execution logs.

- Contribute to and update QA-related runbooks and knowledge base articles.

- Follow defined QA processes, including entry/exit criteria and sign off procedures.

Collaboration & Communication :

- Work closely with developers, support engineers, and business stakeholders.

- Participate in daily stand ups and status meetings to provide test progress and risk updates.

- Support root cause analysis and preventive action planning for recurring defects.

Required Skills & Experience :

- Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).

- 5 to 8 years of experience as a QA Analyst / Test Engineer supporting web or enterprise applications.

- Experience testing applications built on .NET technologies (.NET, C#, ASP.NET).

- Strong knowledge of SQL and experience validating data in relational databases (preferably SQL Server).

- Experience testing SSIS packages (ETL flows, scheduled jobs) and SSRS reports.

- Familiarity with defect tracking and ticketing tools (e.g., Jira, ServiceNow, or equivalent).

- Understanding of software testing life cycle (STLC), test design techniques, and regression testing.

- Good written and verbal communication skills; ability to work in a multi shift, managed services environment.