- Quadient Development & Optimization : Lead the development, customization, and optimization of Quadient Inspire Designer (Advanced & Interactive) and Scaler applications.

- Troubleshooting & RCA : Conduct Root Cause Analysis (RCA) to identify, troubleshoot, and resolve complex technical issues in a timely manner.

- Project Leadership : Lead version upgrades and migration projects from other CCM tools to the Quadient platform.

- Integration & Deployment : Implement and maintain simple API integrations to extend CCM functionalities.

- Provide expertise in the installation, configuration, and deployment of the Quadient Suite across various environments, including the Quadient Cloud.

- Collaboration & Documentation : Work closely with cross-functional teams to ensure seamless integration and performance of CCM solutions.

- Document best practices, technical solutions, and project progress to maintain clear records.

Required Skills & Qualifications :

- Experience : 8-10 years of experience with the Quadient Suite.

- Technical Expertise : Strong hands-on knowledge of Quadient Designer, Interactive, and Scaler.

- CCM Domain Knowledge : A deep understanding of Customer Communications Management (CCM) and its best practices.

- Communication : Excellent verbal and written communication skills, with a focus on clear and concise documentation.

- Education : Graduate or postgraduate degree in any field