QBrainX - ServiceNow HRSD Lead - Implementation & Integration
Posted on: 15/08/2025
Job Description
Job Title : ServiceNow HRSD Lead
Job Location : Remote
Experience : 5 to 8 Years
Job Type : Full-time
Start Date : Immediate / within 10 to 15 days
Job Summary :
We are seeking a highly skilled and experienced ServiceNow HRSD Lead with 5 to 8 years of strong hands-on experience in HR Service Delivery (HRSD) module implementation. The ideal candidate should have been involved in end-to-end HRSD project lifecycles, including requirements gathering, design, development, testing, deployment, and post-deployment support. Strong proficiency in ServiceNow scripting and integrations is a must.
Key Responsibilities :
- Lead the design, configuration, and implementation of ServiceNow HRSD solutions from scratch.
- Collaborate with HR stakeholders to gather business requirements and translate them into technical solutions on the ServiceNow platform.
- Customize and configure HRSD modules including Case Management, Employee Service Center, Knowledge Management, Lifecycle Events, and other HR-specific workflows.
- Develop and maintain custom scripts (Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes) for various HRSD functionalities.
- Integrate ServiceNow HRSD with third-party systems (e.g., Workday, SAP, SuccessFactors) using IntegrationHub, REST/SOAP APIs.
- Guide and mentor junior team members on HRSD implementation and best practices.
- Troubleshoot issues, perform root cause analysis, and provide effective solutions.
- Create and maintain comprehensive documentation for configurations, customizations, and integration flows.
- Work closely with QA and UAT teams to ensure high-quality deliverables.
- Stay updated with the latest ServiceNow releases and new HRSD features and enhancements.
Required Skills and Experience :
- 5 to 8 years of hands-on experience in ServiceNow, with at least 3+ years specifically in HRSD implementations.
- Proven experience implementing HRSD from scratch (greenfield projects).
- Strong proficiency in ServiceNow scripting : Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
- Hands-on experience in ServiceNow integrations using REST, SOAP, and IntegrationHub.
- Deep understanding of HR processes and how they map to ServiceNow HRSD functionality.
- Familiarity with ServiceNow best practices, development standards, and Agile methodologies.
- ServiceNow HRSD certification is highly desirable.
- Strong problem-solving and communication skills.
- Ability to work independently in a remote environment with minimal supervision.
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Posted By
167
Posted in
Platform Engineering / SAP/Oracle
Functional Area
Other Software Development
Job Code
1529847
