QBrainX - ServiceNow CMDB Developer

Job Title : ServiceNow CMDB Developer

Experience : 4-7 Years

Job Location : Remote (India)

Availability : Candidates who can join within 15 to 20 days are preferred

Job Description :

We are seeking a highly skilled ServiceNow CMDB Developer with strong hands-on experience in designing, implementing, and maintaining the Configuration Management Database (CMDB). The ideal candidate must have extensive experience working directly with CMDB as a primary focus, with solid understanding of its integration across various ServiceNow modules such as ITSM, ITOM, and ITAM.

Key Responsibilities :

- Configure and enhance CMDB-related components including Discovery, Service Mapping, CI Classes, Data Models, and Integrations.

- Work closely with cross-functional teams to ensure CMDB supports ITSM/ITOM/ITAM processes and business needs.

- Implement remediation activities for data gaps, discrepancies, and compliance issues.

- Develop automation solutions to streamline CMDB processes and improve data integrity.

- Participate in requirements gathering, solution design, and technical documentation.

- Troubleshoot CMDB issues and provide long-term fixes and performance improvements.

- Collaborate with stakeholders and provide expert guidance on CMDB best practices.

Required Skills & Qualifications :

- 4-7 years of hands-on experience working with ServiceNow CMDB (must have).

- Strong understanding of ServiceNow modules including ITSM, ITOM, and ITAM.

- Experience with Discovery, Service Mapping, CI Class Models, Integrations, and CMDB best practices.

- Ability to create and maintain data models, CI relationships, and reconciliation rules.

- Strong analytical, troubleshooting, and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work independently in a remote environment.