Key Responsibilities:

- Develop and execute comprehensive test plans and test cases for manual and automated testing.

- Utilize the ServiceNow Automated Testing Framework (ATF) to create, maintain, and execute automated test scripts.

- Identify, document, and track software defects using issue tracking tools.

- Collaborate with developers, Business System Analysts, Product Owners, and other stakeholders to understand requirements and ensure complete test coverage.

- Support end users in completing User Acceptance Testing.

- Perform regression testing to ensure that new features and bug fixes do not adversely affect existing functionality.

- Analyze test results, identify trends, and provide detailed analysis on testing activities and outcomes.

- Participate in the continuous improvement of testing processes, tools and methodologies.

- Stay current with industry best practices and emerging trends in QA and testing.

Required Qualifications:

- Minimum of 3+ years of experience in software quality assurance.

- Experience with manual testing and test case development.

- Strong knowledge of ServiceNow and its various modules.

- Hands-on experience with the ServiceNow Automated Testing Framework (ATF) and Selenium.

- Familiarity with QA tools to track test cases and defects.

- Excellent problem solving skills and attention to detail.

- Strong communication and collaboration skills.

- Immediate joiners only.

Preferred Qualifications:

- Certification in ServiceNow.

- Experience with other test automation tools (e.g. Selenium, QTP, RPA).

- Understanding of Agile methodologies and experience working in Agile teams.

Nice to have Skills:

- Playwright testing application

- JavaScript

- Python scripting

- AI automation testing development