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Job Description

Job Description :


Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution.


Specifically (but not limited to) :

- Work with Clients to assess requirements

- Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows

- Configure the Adobe Campaign solution to customers requirement including Campaigns set-ups, building web pages using Scripting

- Develop customer specific solutions where necessary and document them

- Proactive problem diagnosis, troubleshooting and resolution

- Create Implementation plans for new and existing clients

- Knowledge transfer/Training to customers on solution implemented

- Product Installations, Upgrades and Configuration activities

- Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which dont have dedicated Project Managers

- Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally

- Work closely with the Quality Assurance team to ensure professional delivery of technical implementations

- Act as a Development lead point of contact with Digital Marketing Consultants

- Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients

- Work with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementations

- Support additional team members by mentoring and teaching

- Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Service to your clients


What you need to succeed :


- Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)

- Programming experience (Javascript / Java / VB / C# / PHP)

- Knowledge on Web Technologies like HTML, CSS would be a plus

- Good communication skills to ensure effective customer interactions, communications, and

documentation

- Self-starter - Organized and highly motivated

- Fast learner, ability to learn new technologies/languages

- Knowledge of HTML DOM manipulation and page load events a plus

- Project Management skills a plus

- Ability to develop creative solutions to problems

- Able to multi-task in a dynamic environment

- Able to work independently with minimal supervision

- Experience leading team members will be a plus


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