Publicis Sapient - Site Reliability Engineer

Description :

Work expected :

- Resolve production issues quickly within defined SLA.

- Create and improve observability and alerts for end-to-end systems.

- Support business for BAU and sale events.

- Prepare system for peak sale events.

- Automate manual processes to reduce toil and speedup incident resolution.

- Build utility to support BAU business needs (hot market sale, create orders with curl/jmeter script etc.) and end to end system validation for functionality and data accuracy.

Capability needed :

- Debugging skill to debug the issue across internal platform react, spring boot, GCP, WCS and external system integrations like Algolia, Contentstack, Yantriks, Kibo etc.

Analytical skills to understand the problem and identify solution across the system in all environments.

- Comfortable working on monitoring tools like splunk, dyntatrace, quantummetrics, solarwinds, Grafana etc. to analyze issues.

- Learning mindset to learn new tool/technologies and fix issues across the systems.

- Retail domain knowledge to understand end to end system

- Monitor system during performance test, identify the issues and propose the fixes

- Quick in building utility (Java, python, shell script) to perform operational tasks and automate BAU work as per business needs.

- System infrastructure optimization.