- Project Leadership : Lead Salesforce projects through the entire lifecyclefrom planning and design to development, testing, and deployment.
- Requirements Management : Gather and analyze business requirements, then translate them into clear functional and technical specifications for the development team.
- Stakeholder Communication : Serve as the bridge between business stakeholders and technical teams, ensuring all parties are aligned and working towards a shared vision.
- Resource Management : Manage project timelines, budgets, resources, and deliverables to ensure successful and on-time project completion.
- Collaboration : Work closely with Salesforce developers, architects, and third-party vendors to deliver optimal solutions.
- Best Practices & Governance : Ensure all projects adhere to Salesforce best practices and data governance policies.
- Change Management : Support user training, User Acceptance Testing (UAT), and overall change management activities.
Required Skills & Qualifications :
- Experience : At least 5 years of experience in Salesforce project management with a techno-functional background.
- Salesforce Skills : Hands-on experience with Salesforce CRM, including configuration, customization, workflows, and Process Builder.
- Platform Knowledge : A strong understanding of core Salesforce platforms, such as Sales Cloud, Service Cloud, and/or Marketing Cloud.
- Methodology : Proven experience with Agile/Scrum methodologies.
- Certifications : Salesforce certifications (e.g., Administrator, Platform App Builder) are a strong plus.
- Soft Skills : Excellent problem-solving, communication, and interpersonal skills.