Description :

Start Date : Immediate / ASAP

Role Overview :

The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program. The role is responsible for planning, coordinating, tracking, and ensuring timely delivery of all milestones across instructional design, SME reviews, content development, video/animation production, QA, and LMS deployment.

Key Responsibilities :

- Own overall program execution, delivery roadmap, governance, and stakeholder alignment.

- Develop and manage the project plan, module-wise development calendar, risk register, and tracking dashboard.

- Coordinate cross-functional teams including Instructional Designers, Content Writers, SMEs, eLearning Developers, Animators, QA, and LMS teams.

- Facilitate requirement workshops, sprint planning, stand-ups, weekly governance calls, and Steering Committee reviews.

- Ensure adherence to ADDIE framework, instructional design quality, WCAG compliance, and SCORM/xAPI specifications.

- Drive structured SME engagement storyboards validation, content sign-offs, and turnaround SLAs.

- Manage change requests, scope updates, documentation, and version control.

- Monitor and enforce quality criteria across deliverables (accuracy, pedagogy, interactivity, user experience).

- Manage dependencies, risks, and escalations proactively.

- Deliver timely reports : project status, RAG dashboards, risk log, variance analysis, and financial tracking.

- Ensure seamless deployment and post-go-live learner feedback integration.

Required Experience & Skills :

- 10+ years of experience in program / project management delivering large-scale digital learning, eLearning, or L&D transformation projects.

- Proven experience managing content development teams and multiple stakeholders in a fast-paced delivery environment.

- Familiarity with Life Sciences / Healthcare / Pharma domain (Clinical / Regulatory / Safety / Commercial preferred).

- Hands-on experience working with :

- Instructional design workflows

a. SCORM/xAPI-based eLearning delivery

b. LMS / LXP platforms and integration cycles

- Strong command of project tools (Jira, MS Project, Asana, Monday.com, Excel trackers).

- Excellent stakeholder management, communication, and documentation skills.

- Ability to manage vendor teams and contract staff effectively.

- PMP / Prince2 / Agile certification preferred but not mandatory.