Product Owner - Enterprise & Membership Platform

We are actively building and enhancing both : A React/Next.js membership platform that is fast, scalable, and optimized for modern UI/UX, accessibility, and affordability.

A large-scale Enterprise AMS/LMS platform powering mission-critical operations including membership, e-commerce, course delivery, and event management.

We are also investing in decentralized AI and company-owned data centre infrastructure to ensure performance, security, and long-term resilience.

Position Overview :

This role is focused on execution - refining backlog items, ensuring sprint readiness, and overseeing delivery across platforms built on modern front-end and enterprise architectures.

Core Responsibilities :

- Maintain a refined backlog at least two sprints ahead, with detailed acceptance criteria.

- Write clear, actionable user stories.

- Prioritize features based on business impact, scalability, customer needs, and performance.

- Align features with AMS/LMS workflows : membership management, e-commerce, course delivery, and event management.

- Ensure features meet performance, accessibility (WCAG 2.1 AA), and responsive design standards.

- Coordinate closely with developers and QA to ensure delivery meets functional and quality requirements.

- Act as the point of contact for product-related questions regarding WordPress and integrations.

Performance Metrics (KPIs) :

- Backlog Readiness : 90% of sprint items fully defined before sprint planning.

- Delivery Success : 90% of committed features delivered on time and to acceptance criteria.

- Defect Rate : 5% post-release critical/high-severity defects.

- Performance Compliance : 100% of features meet load time and responsiveness targets.

- Scope Clarity : 5% of items require mid-sprint scope changes due to unclear requirements.

Qualifications :

- 4+ years as a Product Owner, Business Analyst, or similar role in SaaS or enterprise software.

- BSc in Computer Science, Information Systems, or comparable discipline.

- Experience with React.js, Next.js, and modern front-end architectures.

- Strong understanding of LMS, AMS, and membership-based workflows.

- Proficiency in backlog management, acceptance criteria writing, and requirement gathering.

- Strong communication and documentation skills.

- Familiarity with e-commerce payment gateways (Stripe, PayPal).

Preferred :

- Certified Scrum Product Owner (CSPO) or equivalent.

- Experience building scalable membership or e-commerce platforms.

- Familiarity with API-driven development and headless CMS.

- Experience with regulatory or government-sector platforms.

- Knowledge of Canadian and U.S. compliance and security requirements.