About Us :

GEMGEM is a next-generation luxury C2C marketplace, pioneering the way people buy and sell authentic pre-owned fine jewellery online. Backed by decades of industry experience, we're combining deep domain expertise with cutting-edge tech to build a global platform with trust and transparency at its core.

As a Product Manager at GEMGEM, it's a pivotal role in defining and driving the vision, strategy, and execution of our products. You will serve as the crucial link between cross-functional teams, engineering, design, marketing, sales, and operations, ensuring the delivery of innovative, customer-centric solutions that align with our business goals. This role demands a strategic thinker with strong leadership skills, technical acumen, and a relentless focus on user experience.

Role Overview :

1. Technical Skills

- Strong understanding of web and mobile development technologies.

- Proficiency in project management tools like JIRA, Trello, or Asana.

- Familiarity with data analytics tools such as Google Analytics, Mixpanel, or similar.

2. Product Management Skills :

Market Research : Ability to conduct market research and analyze consumer needs.

Product Roadmapping : Experience in creating and managing product roadmaps.

Feature Prioritization : Skilled in prioritizing features based on business goals and user needs.

User Experience (UX) : Understanding of UX principles and practices.

Agile Methodology : Experience working in agile development environments.

3. Leadership and Collaboration :

Team Leadership : Proven ability to lead and motivate cross-functional teams.

Collaboration : Strong collaboration skills to work with developers, designers, marketers, and other stakeholders.

Communication : Excellent verbal and written communication skills.

4. Strategic Thinking :

Visionary: Ability to develop and articulate a clear product vision that aligns with the company's goals.

Analytical: Strong analytical skills to interpret data and make informed decisions.

Problem-Solving: Creative problem-solving abilities to address challenges and identify opportunities.

5. Customer Focus

Customer-Centric: Deep understanding of customer needs and the ability to translate them into product features.

Feedback Utilization: Experience in gathering and utilising customer feedback to improve products.

6. Financial Acumen

Budget Management: Experience in managing budgets and resources efficiently.

ROI Analysis: Ability to analyse the return on investment (ROI) for product features and initiatives.

Requirements:

1. Soft Skills

Adaptability: Ability to adapt to changing market conditions and company priorities.

Time Management: Excellent organisational and time management skills.

Attention to Detail: Strong attention to detail to ensure high-quality product delivery.

2. Professional Experience

Minimum 5 + years of experience in product management, preferably in e-commerce or marketplace platforms.

Proven track record of successfully managing all aspects of a product throughout its lifecycle.

Experience in the jewellery industry is an advantage but not a necessity.

3. Cultural Fit

Alignment with GEMGEM's Values: Ensure the candidate shares and embodies GEMGEM's core values and mission.

Global Perspective: Ability to work in a multicultural environment and understand global market dynamics.