Voice AI Product Manager

Location : Sector 3, Noida

Experience : 4-9 years

Qualification : Bachelor's in Engineering or a related technical discipline

About the Company :

Our client is a next-gen operations and customer experience partner combining AI systems with human expertise. They support enterprises with services like telecalling, sales operations, and customer support by blending automation with skilled teams to deliver efficiency, cost savings, and accelerated growth.

Role Overview :

We are looking for an AI Agent Product Manager who will oversee the full lifecycle of AI Agent design, development, testing, and deployment for large consumer-facing businesses.

In this role, you will work closely with senior leadership-VPs and CXOs-to influence their AI adoption strategy, refine prompt logic, and collaborate with engineering teams to build high-impact features.

This position is ideal for someone who enjoys solving intricate business challenges, crafting scalable AI-driven workflows, and building products that reach millions of end users.

Key Responsibilities :

- Spearhead the implementation of advanced Voice AI Agents for top global enterprises, ensuring the solutions become core to their customer communication processes.

- Create and refine enterprise-grade conversational agents by analyzing workflows, writing prompts, testing variations, and partnering with engineering to build stable systems capable of managing large call volumes.

- Work hands-on with customers to understand their goals, present tailored solutions, troubleshoot issues, and adapt AI agents to fit operational processes.

- Serve as a strategic advisor to leadership teams, helping them shape their AI transformation plans and ensuring deployments directly improve revenue, efficiency, and customer satisfaction.

- Manage multiple enterprise implementations from start to finish-driving adoption, ensuring smooth rollouts, and supporting long-term success.

- Gather insights from live deployments and channel them back to Product and Engineering teams to influence features, remove bottlenecks, and enhance performance.

Requirements :

- 2-5 years of experience in AI solutioning, product management, strategy consulting, or solutions engineering-preferably in AI-first or automation-driven environments.

- Demonstrated ability to build products that scale and contribute to business growth (ARR, adoption metrics, customer engagement).

- Strong understanding of technical concepts with hands-on experience designing or improving AI agents, including prompt writing.

- Proficiency in analytics tools (SQL, GA4, Firebase, Clevertap) to interpret data and optimize performance.

- Excellent communication skills and the confidence to work directly with executive-level stakeholders.

- Comfort with dynamic, fast-paced environments where ambiguity is common and problem-solving is continuous.

- (Preferred) Educational background in Computer Science, Engineering, or similar technical fields.

About Hireginie :

Hireginie is a leading recruitment partner connecting skilled professionals with high-growth organizations. We specialize in tailored hiring solutions across multiple sectors, ensuring a transparent and efficient hiring experience for both companies and candidates.