Product Manager - Digital Lending Platform

Description :

Key Roles & Responsibilities :

- Define & execute the product strategy & technical roadmap for lending technology solutions.

- Prioritise features & enhancements based on business objectives, market trends in fintech/lending, & stakeholder feedback, especially focusing on digital lending innovations.

Cross-Functional Collaboration :

- Work closely with engineering, design, credit risk, operations, & compliance teams to translate business needs into technical requirements & user stories.

- Ensure alignment across teams & successful, on-time delivery of product features.

Digital Lending Platform Development :

- Lead end-to-end development & enhancement of digital lending platforms to streamline Loan Origination System (LOS) & Loan Management System (LMS) processes, ensuring a seamless user experience for borrowers & internal teams.

API Integrations :

- Oversee & coordinate integration of APIs with internal banking systems & third-party services (e.g. credit bureaus, payment gateways, KYC providers) to expand platform functionality & ensure smooth data flow across all systems.

Vendor Management :

- Manage relationships with external technology vendors & solution partners involved in lending system development or services.

- Ensure vendors meet delivery timelines, quality standards, & compliance requirements while integrating their solutions with our platform.

User Feedback & Iteration :

- Engage with users (both internal stakeholders & customers) to gather feedback on product performance.

- Use insights & lending market research to drive continuous improvements, user experience enhancements, & innovative solutions that meet evolving customer needs.

Quality Assurance & Compliance :

- Collaborate with QA & compliance teams to ensure new lending product features meet regulatory standards (e.g. RBI guidelines) & maintain high performance, security, & reliability.

- Monitor product KPIs & troubleshoot issues promptly to ensure a robust, compliant platform

Required Skills :

Domain Expertise :

- In-depth understanding of any of lending products & processes e.g., personal loans, home loans, education loans & familiarity with Loan Origination Systems (LOS) or Loan Management Systems (LMS).

Technical Skills :

- Good grasp of software development (desirable) & system integration principles.

- Experience with API design/integration, working with databases & fintech platforms, & managing end-to-end technical projects.

- Ability to work closely with engineering teams to evaluate technical solutions & ensure scalable, high performance product implementations.

Leadership & Collaboration :

- Excellent stakeholder management & communication skills.

- Proven ability to work cross-functionally & coordinate between business, technical teams, & external partners/ vendors.

- Strong problem-solving skills & a data-driven mindset for making product decisions.

Adaptability :

- Self-starter attitude with the ability to manage multiple priorities in a fast-paced fintech environment.

- Up to date on digital lending trends & emerging technologies, with a passion for innovating financial products