- Lead the development and integration of cost-effective AI systems, leveraging LLMs and AI agents to optimize business operations, automate workflows, and improve customer support processes.

- Implement AI-based self-serve tools to reduce operational dependencies.

- Collaborate with product and engineering teams to integrate AI-driven automation into products, customer support, and internal operations.

- Identify and implement AI tools to enhance team productivity, GTM strategies, and business scalability.

AI Systems Architecture and Development :

- Set up evaluation frameworks for AI systems and drive experimentations to optimize performance

- Lead the development and integration of AI agents for business automation (e. g., customer support, operations, GTM workflows).

- Rapidly prototype with AI tools, iterating from proof-of-concept (POC) to full-scale production deployment, aiming to minimize software development costs and maximize ROI

Technical Leadership and Strategy :

- Assist in developing AI roadmaps and strategies to drive innovation and long-term efficiency.

- Ensure AI solutions align with business objectives, compliance standards, and scalability needs.

- Establish best practices for AI governance and continuously drive learning within the team.

Requirements :

- Experience in natural language processing (NLP) and conversational AI development.

- Familiarity with cloud platforms AWS / GCP / Azure.

- Strong problem-solving and analytical skills with a focus on performance optimization.

- Excellent communication skills to collaborate with cross-functional teams effectively.

- Experience with machine learning frameworks and tools.