- Write training materials for clients, partners, and internal teams, including documents, videos, and distance learning content.

- Collaborate with product, engineering, and customer success teams to gather and present technical information clearly.

- Define and implement documentation strategy, including planning, tools, templates, and release notes.

- Manage a small team of writers by assigning tasks, reviewing content, and ensuring quality and consistency.

- Take ownership of content creation for complex topics such as APIs, architectures, and technical workflows.

- Regularly update documentation to reflect product changes and ensure clarity and usability.

Requirements :

- Strong written and verbal communication skills with a clear and concise writing style.

- Ability to understand technical information and explain it in simple terms.

- Experience in creating technical documentation, training content, and instructional materials.

- Knowledge of developer tools, programming basics (e.g., Java, Python), SQL, and cloud technologies like Kubernetes and CI/CD.

- Experience using documentation tools such as help authoring software and version control.

- Ability to lead documentation projects and mentor other writers.

- 8+ years of technical writing or curriculum development experience (preferred).

- Comfortable working in an agile environment and handling multiple tasks.