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Job Description

Job Summary :


- Manages MEDITECH/enterprise system applications in the areas of ongoing user support/training, dictionary, maintenance, system enhancements, problem analysis, resolution and troubleshooting.


- Providing Support and Maintenance of US Hospitals.


- Effectively Interact with Customers on Call/emails/ chat to rectify issues based on severity.


- Build and maintain client relationships.


- Monitoring the Alerts and Background Jobs in the client


- User access requests related to work.


- Working as clinical & revenue cycle on the Meditech Application


- Running processes related to both the Client-Server and Magic version


- Works with vendors and other IT staff to coordinate hardware installation, maintain and oversee changes, corrections, enhancement to the Clinical Systems.


- Acts as a liaison for Departments for Clinical System issues.


- Ability to work in a fast paced, collaborative environment and handle multiple concurrent projects.


- Strengths include Excellent Analytical and Problem-Solving skills, Root cause analysis


- Ability to learn and adapt quickly to new technology and process


- Good oral & written comm. skills.


Meditech application has the following modules :


- Patient Admission (In-Patient & Out-Patient).


- PCS.


- Pharmacy.


- LAB.


- OE.


- B/AR.

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