Overview :

We are looking for a highly skilled and customer-focused Presales Consultant / Solution Architect to support our growing Managed Services and Cybersecurity business. The ideal candidate will bridge the gap between customer requirements and technical solutions by working closely with sales, delivery, and engineering teams to design and position cybersecurity services and products effectively.

This role requires strong technical expertise, solutioning capability, and the ability to engage with enterprise customers across discussions, demonstrations, proposals, and solution presentations.

Key Responsibilities :

Solutioning & Presales Support :

- Work closely with the sales team to understand customer requirements and business challenges.

- Design and propose tailored cybersecurity and managed service solutions aligned to customer needs.

- Support the sales lifecycle from opportunity qualification to solution presentation and deal closure.

- Prepare technical solution documents, proposals, BOMs, SOWs, presentations, and RFP/RFI responses.

- Conduct customer workshops, technical discussions, architecture reviews, and solution demonstrations.

- Translate technical capabilities into clear business value for enterprise customers.

Cybersecurity & Managed Services Expertise :

- Position and support offerings related to SOC, SIEM, MDR/XDR, Cloud Security, IAM, Network Security, Endpoint Security, Vulnerability Management, and Managed Security Services.

- Recommend appropriate cybersecurity products and service models based on customer environments and risk posture.

- Work with OEMs, partners, and internal technical teams to build competitive and scalable solutions.

- Support transition planning and high-level implementation approaches for managed services engagements.

Stakeholder & Cross-Functional Collaboration :

- Collaborate with delivery, engineering, SOC, cloud, and infrastructure teams to validate technical feasibility and effort estimations.

- Coordinate with OEMs and technology partners for solution alignment, pricing, and technical support.

- Provide technical enablement and knowledge support to internal sales teams when required.

- Participate in customer meetings, webinars, industry events, and technical presentations.

Governance & Commercial Support :

- Assist in effort estimation, pricing discussions, and solution commercials in collaboration with sales and finance teams.

- Ensure proposals align with organizational standards, customer expectations, and delivery capabilities.

- Maintain documentation for reusable solution templates, architecture references, and standard offerings.

Required Skills & Experience :

- 510 years of experience in Presales, Solution Engineering, or Solution Architecture roles within Cybersecurity or Managed Services environments.

- Strong understanding of cybersecurity technologies and enterprise security architecture.

- Experience with managed services, SOC operations, cloud security, or cybersecurity consulting engagements.

- Hands-on exposure to one or more domains such as :

a. SIEM / SOC

b. Cloud Security

c. IAM

d. Endpoint Security

e. Network Security

f. Vulnerability Management

g. DevSecOps

h. Managed Detection & Response (MDR/XDR)

- Experience preparing technical proposals, RFP/RFI responses, solution presentations, and customer-facing documentation.

- Strong communication and presentation skills with the ability to engage both technical and business stakeholders.

- Ability to work collaboratively with cross-functional teams across sales, delivery, and engineering.

Preferred Qualifications :

- Certifications such as CISSP, CCSP, CEH, Security+, AWS/Azure Security Certifications, Palo Alto, Fortinet, or equivalent.

- Experience working with enterprise customers across BFSI, Telecom, Healthcare, Manufacturing, or Technology sectors.

- Familiarity with tools/platforms such as ServiceNow, Microsoft Security Stack, Splunk, Sentinel, QRadar, CrowdStrike, Palo Alto, Fortinet, or similar technologies.

- Exposure to multi-cloud environments (AWS, Azure, GCP).

Key Result Areas (KRAs) :

- High-quality and timely submission of technical proposals and RFP responses

- Increased win rate through effective solution positioning and technical engagement

- Customer satisfaction during presales and solutioning phases

- Accuracy in effort estimation, solution design, and technical documentation

- Strong collaboration with sales and delivery teams to support business growth

- Contribution to cybersecurity and managed services revenue pipeline