PracticeSuite - System Administrator - Windows OS

Description :

- Serve as the primary contact for internal IT support requests and incident resolution.

- Troubleshoot and resolve issues related to company computers, servers, network connectivity, and peripheral devices.

- Assist in maintaining and monitoring local area network (LAN), VPN, firewalls, and wireless systems.

- Manage and maintain Active Directory accounts, security groups, and access permissions.

- Support installation, configuration, and maintenance of software applications and system updates.

- Perform routine maintenance on servers, backups, and patch management systems.

- Monitor system performance and implement corrective actions as needed.

- Maintain documentation of system configurations, procedures, and incident resolutions.

- Assist with endpoint security, antivirus management, and compliance monitoring.

- Ensure all internal IT operations comply with company security policies and HIPAA standards.

Qualifications :

Experience :

- 2 to 6 years of experience in IT support, system administration, or network operations.

- Experience in a healthcare or regulated environment preferred.

Technical Skills :

- Strong understanding of Windows operating systems, Active Directory, and Group Policy.

- Familiarity with network devices (routers, switches, firewalls) and concepts (TCP/IP, DNS, DHCP, VLANs).

- Experience managing VPNs, remote access, and endpoint security solutions.

- Knowledge of Microsoft 365 administration and file permissions management.

- Experience with virtualization technologies (e.g., Hyper-V, VMware) is a plus.

Soft Skills :

- Strong problem-solving and analytical skills.

- Excellent written and verbal communication.

- Ability to work independently with minimal supervision.

- Commitment to confidentiality and data integrity.

Preferred Certifications :

- CompTIA A+, Network+, or Security+.

- Microsoft Certified : Windows Server or Azure Administrator Associate.

- Familiarity with HIPAA and security compliance frameworks.

Location : Navi Mumbai (Ghansoli) (Complete WFO).

Shift : US Shift (6 : 30 PM to 3 : 30 AM IST).