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Pinnacle Teleservices - L1 System Engineer - Microsoft 365

Pinnacle Teleservices Pvt Ltd
Nagpur
3 - 5 Years
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3.8white-divider41+ Reviews

Posted on: 12/10/2025

Job Description

Description :


- Provides first-level support for Windows systems, Microsoft 365, and Google Workspace users.

- Handles day-to-day desktop, network, and user account issues.

Key Responsibilities :


- Support Windows 11 and user accounts (AD, M365, GSuite).

- Troubleshoot OS, hardware, and connectivity issues.

- Manage software installations and updates.

- Maintain IT asset inventory and ticket logs.

Skills :


- Windows OS, AD basics, M365, GSuite, Remote tools, Antivirus.

Preferred Certificate :


- M365 Associate, CompTIA A+, Google IT Support.

Preferred Qualifications :


- Diploma or Bachelors degree in IT, Computer Science, or related field.

- Certifications such as CompTIA A+, CCNA, MCSA (preferred but not mandatory).

- 3 to 5 years of experience in IT support or System Administration.


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