Synopsis :

As the Project / Delivery Manager, you will own end-to-end Agile delivery governance, planning, and execution while fostering strong communication between client stakeholders and Perennial teams. The ideal candidate brings 4 - 5 years of experience across project / program management, Agile delivery, and stakeholder engagement, with solid technical and engineering awareness to operate credibly alongside engineering leadership.

Who You Are :

- Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.

- 4 - 5 years of experience in project / program management, Agile delivery, or similar roles.

- Proficiency with project management tools : JIRA, Confluence, Trello, Microsoft Teams, Microsoft Office; Azure DevOps and Power BI / dashboard reporting preferred.

- Strong grounding in SDLC, Agile (Scrum & Kanban), Waterfall, and hybrid delivery models.

- Hands-on experience running Agile ceremonies - sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives.

- Proven experience engaging senior business and engineering leaders, clients, and vendors.

- Comfortable working in a fast-paced, client-facing environment; experience managing regional or global IT projects.

- Strong understanding of project governance, risk & issue management, dependency management, and feedback mechanisms.

- Working knowledge of DevOps fundamentals, CI / CD concepts, API-based systems, cloud delivery, and QA processes.

- Exceptional written and verbal communication with the ability to mediate and resolve conflicts and manage escalations.

- Well versed with ITIL frameworks and practices.

- Hands-on experience as an Agile Delivery Manager, Scrum Master, or Agile Program Manager.

- Strong understanding of Scrum, Kanban, Lean, and Agile-at-Scale frameworks (SAFe, LeSS, Nexus).

- Experience facilitating Scrum ceremonies across distributed teams.

- Ability to interpret Agile delivery metrics and drive continuous improvement.

- Experience working with Product Owners, Engineering Managers, and Architects.

- Knowledge of DevOps, CI / CD, and modern software engineering practices.

- Experience leading multiple concurrent Agile teams.

- Certifications such as PMP, PMI-ACP, CSM / PSM, or SAFe Agilist are a plus, not mandatory.

What You Will Do :

Agile Delivery Leadership :

- Champion Agile principles and foster a culture of continuous improvement across delivery teams.

- Coach Scrum Masters, Product Owners, and engineering teams on Agile best practices.

- Ensure consistent adoption of Scrum, Kanban, or hybrid delivery frameworks.

Sprint & Release Governance :

- Facilitate effective sprint planning, backlog refinement, sprint reviews, and retrospectives.

- Drive predictable sprint execution and release planning through data-driven delivery management.

- Monitor sprint health and delivery predictability using Agile metrics.

Stakeholder & Vendor Management :

- Act as the primary point of contact for project stakeholders, sponsors, clients, and vendors.

- Build and maintain strong relationships across client and internal teams; manage expectations and resolve conflicts.

- Lead executive communication, governance reviews, and escalation management.

Delivery Planning & Execution :

- Own end-to-end SDLC delivery planning - sprint planning, release planning, resource & capacity planning, and budget / timeline management.

- Run Agile ceremonies (stand-ups, reviews, retrospectives) and drive continuous improvement and impediment removal.

- Apply Agile, Kanban, or hybrid (Agile + Waterfall) delivery models depending on project context.

Product & Engineering Alignment :

- Partner with Product Owners to ensure backlog readiness, prioritization, and value-driven delivery.

- Balance business priorities with engineering capacity and technical debt.

- Drive incremental value delivery rather than milestone-based execution.

Strategic Oversight & Planning :

- Ensure alignment between client business objectives and project goals through strategic direction and prioritization.

- Participate in planning discussions to identify opportunities where Perennial can add value; shape project plans with strategic insight.

- Contribute to client governance meetings and drive governance frameworks for transparency and accountability.

Risk, Flow & Escalation Management :

- Identify potential project risks and develop mitigation strategies; manage dependencies proactively.

- Identify delivery bottlenecks and flow constraints; remove team impediments proactively.

- Improve cross-team dependencies and delivery flow.

- Establish and monitor feedback cadences between client and Perennial stakeholders.

- Resolve issues / escalations promptly, with clear documentation, to minimize impact on timelines and deliverables.

Scaling Agile (Multi-Team Environments) :

- Coordinate cross-functional Agile teams across the engagement.

- Drive PI Planning / Quarterly Planning using SAFe or similar frameworks where applicable.

- Manage dependencies across multiple Scrum teams.

Team Enablement :

- Mentor Scrum Masters and Delivery Leads.

- Facilitate conflict resolution within Agile teams.

- Foster psychological safety and high-performing teams.

Continuous Improvement :

- Conduct Agile health assessments and drive action items from retrospectives.

- Standardize Agile delivery practices across engagements.

- Introduce automation and Lean practices to improve delivery efficiency.

Engineering Excellence :

- Promote DevOps and CI / CD adoption.

- Ensure Definition of Ready (DoR) and Definition of Done (DoD) are consistently followed.

- Encourage quality-first practices, test automation, and shift-left testing.

Metrics, Process & Documentation :

- Own and report delivery metrics : Sprint Velocity, Predictability Index, Burndown / Burnup, Lead Time, Cycle Time, Flow Efficiency, Escaped Defects, Release Frequency, and Team Capacity & Utilization.

- Track DORA metrics - Deployment Frequency, Lead Time for Changes, MTTR, and Change Failure Rate.

- Ensure proper documentation of requirements, plans, progress, and outcomes.

- Drive continuous improvement in project management processes and methodologies.

- Review project progress and ensure accountability through governance frameworks and performance metrics.

Outcome Expectations :

- Improve sprint predictability and release reliability.

- Increase delivery throughput while maintaining quality.

- Reduce cycle time and lead time.

- Improve stakeholder satisfaction through transparent Agile reporting.

- Drive continuous improvements through retrospective action plans.

- Establish scalable Agile governance across multiple teams and programs.