Description : Software Delivery Excellence Alliance - IDE tribe is one of the most innovative and fastest growing groups at Pega that provides the best in industry DevOps services for Pega engineers.

As part of our team, you will work closely with talented engineers and product owners across the globe to continuously integrate and deliver applications and experience the Pega features before they are released to customers.

Picture Yourself At Pega

Pega is changing the way the world builds software.

Our goal is to be the no. 1 CRM SaaS company in the world.

In this role, youll help us innovate, evaluate, architect, setup, customize, maintain and upgrade the infrastructure & processes for CI/CD of Pega Software Development.

You will expand your skills by working on a portfolio of industry leading technologies and tools spanning AWS, Docker, Kubernetes, GitHub Actions/Webhooks/Custom Apps, Python, YAML, Artifactory, SVN etc.

You will be part of a tightly knit, highly energetic team and have many opportunities to make a positive impact and grow in your career

What You'll Do At Pega :

- Assist in developing, maintaining, and optimizing CI/CD pipelines using GitHub Actions to automate build, test, and deployment processes.

- Support the setup, configuration, and troubleshooting of DevOps tools hosted on-premise and AWS Cloud and Kubernetes (EKS).

- Help manage artifact repositories using JFrog Artifactory to improve software delivery efficiency.

- Contribute to automating infrastructure and CI/CD workflows using scripting languages like Python or Shell scripting

- Work alongside senior engineers to deploy and manage containerized applications using Docker and Kubernetes.

- Monitor and improve CI/CD pipeline performance and reliability, leveraging caching and parallel workflows.

- Assist in setting up observability and monitoring using tools like Grafana, Splunk, and AWS CloudWatch.

- Troubleshoot and resolve issues in software builds, deployments, and infrastructure.

- Collaborate with developers, SREs, and stakeholders to ensure smooth software delivery.

Who You Are :

- A curious and motivated engineer eager to learn and grow in the DevOps and CI/CD automation space.

- Passionate about software delivery through automation, scalability, and efficiency.

- A team player with strong problem-solving skills, able to collaborate effectively with developers, SREs, and stakeholders.

- Open to feedback, eager to learn from experienced engineers, and proactive in exploring new technologies.

What You've Accomplished :

- 1-2 years of hands-on experience in software development or DevOps, with exposure to CI/CD infrastructure, pipelines and automation.

- Familiarity with GitHub Actions for automating builds, tests, and deployments.

- Experience with AWS Cloud services (EC2, IAM, Lambda, EKS, S3, etc) and understanding of containerization using Docker.

- Exposure to Kubernetes (EKS) and a willingness to learn more about cloud-native deployment practices.

- Experience working with JFrog Artifactory or other package management tools for artifact storage.

- Proficiency in Python, Shell scripting, or another programming language for automation.

- Understanding of monitoring and logging tools like Grafana, Splunk, or AWS CloudWatch.

- Strong troubleshooting skills , with the ability to diagnose and resolve issues in software delivery pipelines.

- Basic knowledge of Gradle and Java for build automation / Kubernetes certifications (CKA/CKAD) is a plus.

Pega Offers You :

- Gartner Analyst acclaimed technology leadership across our categories of products

- Continuous learning and development opportunities

- An innovative, inclusive, agile, flexible, and fun work environment

- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company