Department : Service Operations.

Employment Type : Permanent Full Time.

Location : Pune, India.

Description :

ParentPay Group is Europes leading software product company and the UKs largest education technology business.

We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and through our product SIMS collect and manage a database of student information and core school operations.

ParentPay Groups new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

Key Responsibilities :

- Advanced Microsoft Active Directory configuration and support.

- Microsoft Azure and AWS cloud hosting platform administration.

- Advanced Microsoft SQL server experience.

- Windows Server and desktop management and configuration.

- Microsoft IIS web services administration and configuration.

- SQL backups experience.

- Advanced scripting and automation capabilities.

- Advanced knowledge of Azure analytics and KQL.

- Advanced knowledge of card payment and bank transfer processing.

Skills, Knowledge and Expertise :

Experience : 6 + Years.

- Experience working in an IT service delivery or support function OR.

- MBA or Degree in Information Technology or Information Security.

- Experience working with Microsoft technologies.

- Excellent communication skills developed working in a service centric organisation.

- Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

- Ability to manage and prioritise own workload.

- Experience leading technical or process-based forums and meetings such as the Change Advisory Board.

- Experience working within Education Technology would be an advantage.