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Paradise Food Court - Manager - IT Applications

Posted on: 30/09/2025

Job Description

Responsibilities & Deliverables :

- Well-known multi-channel F&B retail company is seeking an application support manager with expertise in Microsoft NAV and LS Retail to lead the support team and contribute to the ongoing change/functionality of MS Dynamics NAV and LS Retail

- Senior level experience in supporting a diverse end-user group with functional use and technical troubleshooting in LS Retail and Dynamics NAV

- Contribute to the ongoing improvement of Dynamics NAV and LS Retail functionality, as a contributor to the change

- Collaborate with the appropriate departments to assess ERP/POS requirements and design/recommend solutions and fixes to meet these business requirements

- Evaluate the current state of application systems processes & identify the gaps between the current and targeted/ideal situation. To determine the approach to correct application control deficiencies/gaps to ensure that deficiencies/gaps are appropriately considered and structurally resolved

- To understand and analyze the potential impact of Navision ERP processes in the Financial, SCM, and operational processes

- Work with multiple departments and work closely with Operations to help provide solutions to Navision ERP problems

- To communicate complex processes and to help train and develop an ever-growing team

- Ensure appropriate role-based application access and Audit conformity

Desired Skills :

- Strong understanding of MS Navision ERP and LS Retail

- Support level experience with LS Retail, POS support, NAV modules of purchasing, warehouse, financial management, and planning

- Implementation level NAV experience and NAV object designer experience preferred

- Experience in MS Dynamics NAV 2016 is preferred

- Microsoft SQL Server understanding

- Team lead level experience preferred but not mandatory; should be coachable

- Candidate with ownership and high-growth mindset would fit in with the organization's culture

- Good communication and excellent problem-solving skills

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