Oracle OCCAS Technical Consultant

Role Overview :

Key Responsibilities :

1. Oracle SBC for secure SIP call handling and traffic filtering.

2. SIPREC for regulatory-compliant call recording.

3. Tools such as Resemble.ai and Mutare for deepfake and fraud detection.

4. Voice traffic filtering and observability for performance and security monitoring.

5. Call branding strategies for enhanced caller experience.

- Lead the entire lifecycle of OCCAS setup: installation, configuration, and tuning.

- Respond to RFPs, deliver technical presentations, demos, and Proofs of Concept (PoCs).

- Define API integration and middleware strategies for scalability.

- Collaborate with cross-functional teams (Product, Sales, Engineering).

- Stay abreast of innovations in AI-driven voice security and cloud contact center tech.

Required Skills & Experience :

- Strong hands-on experience with Java-based microservices architecture and development.

- Familiarity with IVR, ACD, CTI, SIP trunking, and VoIP security best practices.

- Experience with tools like Resemble.ai, Mutare for voice filtering and deepfake prevention.

- Understanding of call branding and real-time AI-based voice customization technologies.

- Ability to translate business requirements into robust technical solutions.

- Excellent communication, client interaction, and problem-solving skills.