Oracle JDEdwards Technical Consultant

Oracle JDE Technical Worldsoft Specialist

Job Type : Contract

Experience : 9+ Years in Oracle JDE (Worldsoft)

Mode : Remote

Shift : 11 : 00 AM - 9 : 00 PM OR 2 : 00 PM - 11 : 00 PM IST

About the Role :

We are seeking a highly experienced Oracle JDE Technical Worldsoft Specialist for a 12-month, remote contract. This role is crucial for providing expert technical support, resolving system issues, and delivering training to our clients. You'll be a key part of our team, ensuring the stability and performance of the Oracle JDE Worldsoft system.

Key Responsibilities :

- Provide expert technical support and perform troubleshooting for the Oracle JDE Worldsoft system.

- Diagnose and resolve a wide range of technical problems reported by users.

- Manage and respond to customer service requests, ensuring timely and effective resolution.

- Collaborate with the IT team to identify and implement solutions that enhance system performance and user experience.

- Develop and deliver comprehensive training sessions for clients and end-users.

- Work independently to manage day-to-day tasks and project deliverables.

Qualifications :

- 9+ years of hands-on experience in Oracle JDE, with a strong focus on the Worldsoft platform.

- Proven expertise in technical support and troubleshooting.

- Strong background in Information Technology and Customer Service.

- Demonstrable experience in delivering effective training.

- Excellent problem-solving and analytical skills.

- Exceptional communication and interpersonal skills.

- Ability to work effectively and independently in a remote setting.

- A Bachelors degree in Computer Science, Information Technology, or a related field.