Openshift - L3 Engineer

Relevant exp in Openshift : Min 7 years in Openshift is mandatory

Location : Remote

UK Time Zone : 1 PM to 11 PM, US Time Zone : 6.30 PM to 3 AM

Mandatory skills : Openshift L3 Troubleshooting expertise is required

Joining Time : Immediate to 30 days

Key Responsibilities :

- Lead resolution of critical or complex OpenShift and Kubernetes issues.

- Perform deep-dive troubleshooting, root cause analysis, and preventive action planning.

- Oversee and optimize cluster capacity, performance, and scaling.

- Plan and execute platform upgrades, migrations, and architecture changes.

- Develop automation scripts and tooling for platform management (Ansible, Helm, Operators).

- Define and implement security hardening, compliance, and governance frameworks.

- Mentor L2 engineers, review their escalations, and build an operational knowledge base.

- Liaise with the architecture RnD and DevOps teams on enhancements and new capabilities.

- Improve monitoring, alerting, and operational processes for the platform.

Skills & Experience :

- 7+ years of overall experience in Cloud support

- 6+ years in OpenShift support (Relevant)

- Expert-level understanding of OpenShift internals, API objects, and Operators.

- Strong knowledge of container networking, ingress, and service mesh technologies.

- Experience with automation and GitOps tooling (Ansible, Terraform, ArgoCD, Flux) will be plus

- Proven track record in leading platform upgrades, migrations, and optimizations.

- Strong knowledge of security best practices and compliance frameworks.

Preferred Certifications :

- Red Hat Certified Specialist in OpenShift Administration (latest version).

- RHCA or equivalent advanced-level certification.