OpenShift Container Platform Manager

Support Coverage : 24x7.

Location : Noida.

Scope of work :

- Container lifecycle management (creation, deployment, health checks, updates).

- CI/CD Pipeline Management.

- Dockerfile and Image Management.

- Incident/Service/Change/Problem Management.

- OS Patching, Node Administration.

- PV/PVC backup and restore.

- IAM and container registry management.

Client/OEM responsibilities include :

- Application deployment & container image development.

- Network design (HLD/LLD), Certificate procurement.

- Cluster Provisioning, Registration, and CMDB onboarding.

- Backup configuration, monitoring setup (Prometheus, Zabbix).

- RBAC, CRD, and LDAP integration.

- Routine patching, update validation, vulnerability remediations.

- Cluster scaling, BIOS/firmware updates, and CMDB maintenance.

- CPU/Memory/Disk/IO health tracking.

- Cluster/operator/service log analysis.

- Alerts & automated remediation.

- OEM case logging & escalation.

- SLA-compliant incident resolution and RCA reporting.

- Scheduled patching, cluster backups, and vulnerability fixes.

- Capacity planning dashboards.

- DR documentation, SOPs, RPO/RTO assurance.

- Admin access compliance (RBAC, syslog, NTP, ILO etc.

- Server resource release and secure OS image deletion.

- Rebuilds from backup if needed.

- Audit participation, IDR data reporting, and NC closure tracking.