OculusIT - L3 Wintel Consultant - Patch Management

Key Skillsets Required :

- Provide L3 support for Windows Server environments (2012/2016/2019/2022), including system administration, patching, and performance tuning.

- Troubleshoot and manage Active Directory, DNS, DHCP, GPO, and domain services in multi-site environments.

- Administer and support virtualization platforms (VMware vSphere, Hyper-V), including provisioning and resource optimization.

- Good Experience in Terminal servers (Admin mode) & Windows Clustering,

- Basic knowledge on Storage, Networking, Firewall and backup Applications/devices

- Experience in VMware components

- Performance and/or network trace analysis for Servers.

- Working knowledge in Scripting and Automation

- Problem solving Capability in IBM, HP and Dell Hardware.

- Problem determination and resolution within SLA's

- Support and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and Azure AD Sync.

- Administer backup and recovery solutions (e.g., Veeam, Commvault, Veritas NetBackup), and conduct regular restore tests and policy tuning.

- Should be able to Perform Root Cause Analysis for the incidents

- Should be able to do Capacity Planning

- Perform and document server migrations, DR drills, and system upgrades.

- Handle L2/L3 technical escalations

- Work with Local & Global Teams

- Ability to quickly analyze & diagnose technical problems

- Independently generates solutions based on analytical, technical skills and business knowledge

- Mentor and train other team members

- Willing to Work on Shifts based on the projects need

- Microsoft and other technical/industry certifications desirable.

- Proactive and clear communication skills

- Quality and Process Knowledge

- Other duties as assigned