- Analyses business requirements and creates software design for at least one major sub-system.

- Develops high-level specifications at the modular sub system.

- Participates in client/ external interactions on technical matters.

- Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.

- Understand the client requirement by studying the business process and SOP documents.

- Prepares flow charts and systems diagrams to assist in problem analysis.

- Evaluate processes and provide recommendations for automation enhancements.

- Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support.

- Experience in both Waterfall and Agile methodology.

- Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.

- Participate in interactions with customers as a subject matter expert.

- Collecting, analyzing, and interpreting information in a logical and coherent manner.

- Preparing business cases, feasibility studies, Functional specifications, and requirements statements.

- Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.

- Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.

Desired Skills :

- 4 to 6 years of experience as BA across HR, Healthcare, Life, Finance, Banking domains

- 4 to 6 years of experience in eliciting and documenting requirements.

- At least 4 years of experience in Agile methodology. Preferably SCRUM master.

- At least 2 years of hands-on experience with MS Visio or equivalent.

- At least 1 years of experience in preparing training/user manuals.

- At least 1 year of experience in managing BAs and lead elicitation process.

- Experience with JIRA, DevOPs, Captivate, Snagit, SAP.

- Experience in working on any Automation tool - AA or UI Path is preferable.

- Minimum knowledge on GenAI concepts

- Good written and oral communication skills with fluency in written and spoken English.

- Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance

- Graduate degree (preferably IT with .net knowledge)