Noww - ServiceNow Technical Lead - CSM/FSM/SPM Modules

Description :

Job Description ServiceNow Technical Lead (10+ Years).

We are hiring an experienced ServiceNow Technical Lead with strong expertise in CSM, FSM, and SPM to drive architecture, design, and delivery of enterprise ServiceNow solutions.

The ideal candidate will have deep technical knowledge, experience in manufacturing/sales/distribution domains, and the ability to lead a development team.

Key Responsibilities :

- Lead architecture & end-to-end delivery of ServiceNow solutions.

- Hands-on development across CSM, FSM, SPM modules.

- Ensure platform governance, security, performance & scalability.

- Lead integrations (REST/SOAP/MID Server/IntegrationHub).

- Mentor developers and collaborate with business & IT stakeholders.

Required Skills :

- 10+ years IT experience, 8+ years in ServiceNow.

- Strong in CSM, FSM, SPM (certified preferred).

- Expertise in scripting, Flow Designer, Business Rules, ACLs.

- Experience in manufacturing / sales / distribution processes.

- Strong integration and architectural skills.

Preferred Certifications :

- CSM, FSM, SPM, CSA/CAD/CIS.