Project Lead (SaaS MetalCloud)

Location : Kolkata HQ, with frequent pan-India travel

Experience : 3- 5 year

About NowPurchase :

At NowPurchase, were on a mission to digitally transform the metal manufacturing industryone foundry at a time.

Our Vision Is Bold :

To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.

Our flagship SaaS platform MetalCloud is at the heart of this revolutionbringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.

Were not just building software.

Were redefining how an entire industry thinks, works, and grows.

Why This Role Exists :

As MetalCloud expands rapidlyonboarding 10+ new projects every yearthe need for a strong Project Lead has become critical.

This Role Is Being Created To :

- Manage and implement custom projects with precision and speed with Optimum resource consumption.

- Align every stakeholderfrom Sales to Product to Techto a single execution plan.

- Ensure customers realise actual, measurable value from the solutions we deploy.

- Build a repeatable, scalable project implementation engine.

- Reduce effort, increase efficiency, and deliver a consistent customer experience.

This role carries large ownership, high visibility, and direct impact on the success of every custom project we deploy.

What The Role Looks Like :

As a Project Lead, you become the face of NowPurchase for customers after the sale closes.

You Will :

- Take complete ownership of custom project implementation.

- Work cross-functionally with Sales, Product, Tech, and Customer Success.

- Ensure the earliest possible go-live with efficient resource management.

- Build trust, confidence, and long-term relationships with customers.

- Ensure customers actually use MetalCloud and realise value from it.

This is a hands-on roleideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems.

Job Summary :

Were looking for a 3- 5 year experienced B2B Implementation Leader, preferably based in Kolkata, who can take full ownership of project successfrom kickoff to renewal & so on.

Key Responsibilities :

Project Implementation :

- Execute the implementation of projects across regions (South, West, East, North).

- Frequently travel for high-value accounts or escalations.

- Ensure customers go live with minimal delays.

- Delivery of project under the given constraints of Time, Scope, Cost & Quality.

Onboarding Strategy & Execution :

- Plan and manage rollout timelines.

- Configure workflows as per customer requirements.

- Ensure seamless coordination between product, tech, and field teams.

Metrics, Reporting & Performance Tracking :

- Track KPIs (activation time, go live tiem).

- Share implementation reports with leadership.

- Maintain complete visibility of project progress across regions.

Relationship Management :

- Build long-standing customer relationships.

- Celebrate wins, ensure satisfaction, and act as a trusted advisor.

Skills & Experience Were Looking For :

Must-Have :

- Excellent verbal & written communication skills.

- Strong organisation, multi-tasking, and problem-solving abilities with full ownership.

- Bachelors degree in Engineering with 2- 3 years of B2B project implementation experience.

- Proven execution capability in distributed/on-site environments with willingness to travel across India.

- Experience in custom project implementation, industrial automation, or digitisation projects.

- Familiarity with CRM/CS tools (Zoho, HubSpot, Gainsight).

- Attention to detail with ability to work in ambiguity.

- Understanding of business fundamentals.

- Vendor management, purchasing, and negotiation skills.

Good-to-Have :

- Experience with manufacturing/foundry customers.

- Experience hosting demos, webinars, or check-ins.

- Experience in industrial SaaS/Projects.

Our Hiring Process (Fast & Transparent) :

- Initial HR Conversation.

- Interview with Senior Manager (Projects).

- Final Round with CEO/CTO.

Ready to Join Us?

If youre excited about working at the intersection of SaaS, manufacturing, project implementation, and customer successthis is where you belong.