Role : Product Designer II

The Product Designer II will collaborate and partner with Product and Engineering to identify a market opportunity, clearly define any foreseeable problems, plan for unforeseeable issues, develop a proper solution for that problem, and validate the solution with real users through various inputs.

- Collaborate with stakeholders to create long-term strategies and NorthStar visions for our products.

- Design and prototype solutions for mobile, desktop, web applications, and other digital platforms.

- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.

- Collaborate with product managers and engineers from discovery to delivery, prioritizing the end users product interaction and journey.

- Assist with identifying user needs, developing rapid prototypes, testing ideas with design researchers, and refining designs with data and user feedback.

- Document, edit, and update detailed interaction models and User Interface (UI) specifications.

- Collaborate with other product designers to maintain consistency in the end-user experience.

- Assist the primary designer and subject matter expert (SME) to provide a significant body of capabilities within one of our product teams.

- Partner with assigned Product Manager(s) and Technology Lead resources in product discovery, end-to-end design experiences across multiple channels, maintain consistency and User Experience (UX) standards, and support engineering on the execution of those experiences.

- Conduct design reviews to ensure alignment with key stakeholders : medical, legal, regulatory, and compliance; adhere to brand and accessibility standards.

- Test ideas with real users.

- Build testing into a frequent cadence (i.e., daily, weekly, etc.) to validate and refine ideas as well as collect new insights.

- Participate in qualitative user research, craft journey maps, and employ qualitative and quantitative tools to monitor the product and make iterative improvements.

- Expand NextGen Healthcares design system with new components, micro-interactions, and illustrations.

- Perform other duties that support the overall objective of the position.

Education Required

- Bachelors Degree , any combination of education and experience that would provide the required qualifications for the position.

Experience Required

- 3+ years of experience designing digital solutions for customers and/or operations/businesses.

- Experience in Figma or similar design tools.

- Experience working with design systems.

Knowledge, Skills, and Abilities :

Knowledge of :

- Knowledge and proficiency in user-centered design methods, exploration, storytelling, and detailed interaction design.

- Knowledge of product design best practices.

- Knowledge of Microsoft Office Suite.

- Comprehensive knowledge of user research, UX writing, wireframing, and prototyping.

Skill in :

- Technical skills, problem solving, research, collaboration, intermediate to advanced skill levels in both interaction and visual design.

- Detail-oriented, organized, communication, and time management skills.

Ability to :

- Ability to thrive in a fast-paced, experiment-rich environment.

- Ability to demonstrate flexibility and adaptability in accepting feedback from other UXers on the team and stakeholders.

- Ability to demonstrate empathy and understanding with the user to solve their problems.

- Ability to iterate and explore multiple design approaches at one time to avoid, vs. fixating on one approach prematurely.

- Ability to lead and/or assist with usability testing to create a final and detailed interaction behavior specification.

- Prioritize workload, meet deadlines, and multitask while maintaining attention to detail.

- establish and maintain effective working relationships through collaboration and respect.