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Job Description

Key Responsibilities :

- Zoho Implementation : Lead end-to-end implementation projects involving Zoho applications, ensuring successful deployment and integration based on client requirements.

- Project Planning and Execution : Develop comprehensive project plans, set milestones, and monitor project progress.

- Proactively address challenges and ensure timely delivery within scope and budget.

- Customer Engagement : Cultivate strong relationships with clients, understanding their needs and expectations.

- Provide regular updates, address concerns, and collaborate to enhance overall customer satisfaction.

- Team Collaboration : Work closely with cross-functional teams, including developers, analysts, and quality assurance, to ensure effective communication and coordination throughout the project lifecycle.

- Risk Management : Identify potential risks and develop mitigation strategies.

- Proactively address issues to prevent project delays and ensure successful project outcomes.

- Quality Assurance : Implement and maintain quality standards throughout the project, conducting thorough testing and validation to guarantee the functionality and reliability of Zoho solutions.

- Training and Support : Provide training sessions to clients on Zoho applications.

- Offer ongoing support and troubleshooting assistance to ensure clients maximize the benefits of the implemented solutions.

Requirements :

Qualifications :

- Proven experience as a Project Manager, with a focus on Zoho Implementation projects.

- In-depth knowledge of Zoho applications and their functionalities.

- Strong project management skills, including planning, execution, and risk management.

- Excellent communication and interpersonal skills to foster positive client relationships.

- Ability to lead and collaborate with cross-functional teams effectively.

If you are passionate about Zoho implementations, adept at project management, and dedicated to ensuring client satisfaction, we invite you to join our dynamic team.


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