Newpage - Workfront Solution Architect

Key Responsibilities :

Workfront Solution Architecture & Configuration :

- Lead the end-to-end architecture, configuration, and administration of Adobe Workfront and Workfront Fusion.

- Design custom workflows, request queues, templates, reports, dashboards, and custom forms.

- Define and implement Workfront governance standards, user roles, profiles, and access levels.

Development & Integration :

- Develop integrations with third-party tools and systems using Workfront Fusion or APIs (e.g., Slack, JIRA, Adobe Experience Manager, ServiceNow).

- Create and manage automation scripts, data synchronization processes, and custom plugins/extensions.

- Collaborate with IT and business teams to ensure seamless system interoperability.

Project Leadership & Collaboration :

- Act as a subject matter expert and technical lead for Workfront implementations and optimizations.

- Work closely with project managers, PMO, marketing, and operations teams to understand workflows and enhance user experiences.

- Lead training, onboarding, and support sessions for end-users and stakeholders.

Monitoring & Continuous Improvement :

- Monitor system performance and usage to identify areas for improvement and optimization.

- Troubleshoot technical issues, perform root cause analysis, and deliver long-term fixes.

- Stay updated on Adobe Workfront product enhancements and suggest relevant upgrades or changes.

Required Skills & Qualifications :

- Bachelors degree in Computer Science, Information Systems, or related field.

- 6+ years of total experience in enterprise project/work management tools.

- 3+ years of hands-on experience in Adobe Workfront configuration, customization, and API integration.

- Deep understanding of project lifecycle management, workflows, and resource planning.

- Experience with Workfront Fusion or integration tools (e.g., MuleSoft, Zapier, Boomi).

- Familiarity with REST APIs, JSON, JavaScript, and webhooks.

- Excellent analytical, communication, and stakeholder management skills.

- Strong documentation and solution design skills.

Preferred Qualifications :

- Adobe Workfront certification (Core Developer, Admin, or Architect).

- Experience with Agile/Scrum methodologies.

- Background in marketing operations, creative workflow, or digital transformation projects.

- Familiarity with other Adobe Experience Cloud tools is a plus