Network Engineer - IT Infrastructure

JOB TITLE : Network Engineer (IT Infrastructure)

Experience : 5 to 10 years

Location : Kuala Lumpur

Job Description :

Key Responsibilities :

1. Office & Data Center Networking :

- Design, configure, and maintain LAN, WAN, VLANs, and Wi-Fi networks across offices.

- Manage data center interconnects, MPLS, and hybrid WAN solutions.

- Ensure redundancy and failover capabilities for critical network paths.

- Maintain network diagrams, asset inventories, and documentation.

2. Firewalls & Secure Connectivity :

- Deploy and manage enterprise firewalls (Palo Alto, Fortinet, Cisco ASA, or equivalent).

- Configure and enforce VPNs, IPsec tunnels, and SSL remote access for staff and partners.

- Support AWS Direct Connect and site-to-site VPNs for hybrid workloads.

- Implement web filtering, content filtering, and application-layer controls.

3. Endpoint & IT Security Integration :

- Enforce endpoint network policies in collaboration with EDR solutions (CrowdStrike, SentinelOne).

- Apply Zero Trust network access (ZTNA) for corporate laptops, VDIs, and mobile devices.

- Implement DLP/DLAP prevention rules for outbound corporate traffic.

- Monitor network traffic for anomalies, intrusions, or policy violations.

4. DNS, DHCP & Identity Services :

- Administer DNS/DHCP services for corporate IT networks.

- Implement DNS filtering (Infoblox, Cisco Umbrella, or Route 53 Resolver Firewall).

- Collaborate with IT Identity teams to enforce network access control (NAC) and RBAC/ABAC policies.

5. Monitoring & Incident Response :

- Maintain network monitoring systems (PRTG, SolarWinds, Zabbix, Grafana).

- Configure NetFlow, Syslog, and packet captures for incident analysis.

- Collaborate with IT Security on SIEM integrations and forensic investigations.

- Develop and test incident response playbooks for IT network outages, malware outbreaks, and intrusion attempts.

6. IT Operations & User Support :

- Provide Tier 3 escalation support for network-related IT incidents.

- Collaborate with IT Helpdesk to troubleshoot VPN, VDI, and remote access issues.

- Ensure smooth integration of video conferencing, VoIP, and collaboration tools.

- Train IT staff in network troubleshooting and security best practices.

Qualifications :

- 5+ years of experience as a Network Engineer in IT or enterprise infrastructure.

- Strong knowledge of LAN/WAN, VLANs, firewalls, VPNs, and routing protocols.

- Hands-on experience with enterprise firewalls (Fortinet, Palo Alto, Cisco, Juniper).

- Familiarity with endpoint integrations (EDR, NAC, ZTNA).

- Skilled in DNS/DHCP management and filtering solutions.

- Proficiency with packet analysis tools (Wireshark, tcpdump).

- Understanding of compliance frameworks (ISO 27001, NIST, SOC2, GDPR).