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Job Description

Description :


Key Responsibilities :


Project Implementation & Deployment :


- Execute large-scale network projects across multiple branch sites and remote locations, including ATMs.


- Support high-volume deployment activities, potentially involving thousands of devices and sites.


- Provide bulk project support with repeatable process engineering and installation implementation.


- Act as the central point of contact for escalation and resolution of issues encountered by field teams.


- Minimize project aborts by providing real-time technical guidance and support during implementation.


Technical Expertise & Configuration :


- Implement and configure Cisco SD-WAN appliances, switches, and wireless access points using Cisco Catalyst SD-WAN and Catalyst Center.


- Serve as the focal point for circuit installations, testing, and verification.


- Perform pre- and post-installation checks on network equipment.


- Troubleshoot and resolve technical issues during deployment and installation.


- Capture post-change statistics and verify against pre-change baselines.


Collaboration & Reporting :


- Work closely with onsite technicians to ensure proper installation and configuration of network equipment.


- Collaborate with Telco carriers to address circuit-related issues and lead connectivity testing.


- Interact daily with Project Management and stakeholders to report project performance and new requirements.


- Provide daily reports to management and ensure clean turnover of completed installations to production teams.


- Verify technician access and compliance with security protocols.


- Escalate unresolved issues to the project team and communicate pre-existing issues to Day 2 Operations.


Qualifications :


- Proven experience in network engineering, preferably in large-scale project deployments.


- Hands-on experience with Cisco SD-WAN, Cisco Catalyst switches, and wireless APs.


- Strong troubleshooting skills for network connectivity and configuration issues.


- Familiarity with circuit installations, testing, and carrier coordination.


- Ability to manage high-volume, simultaneous deployment activities.


- Excellent communication and stakeholder management skills


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