Position Description :

- Troubleshooting Knowledge on VLAN/VTP/ STP/ Port channel/HSRP/VRRP/GLBP/ VSS & VPC

- Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.

- Establishes network by evaluating network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.

- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

- Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.

- Prepares users by designing and conducting training programs; providing references and support.

- Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

- Routing protocols : EIGRP/OSPF & BGP

- Troubleshooting Knowledge on Wireless Controller

- Troubleshooting Knowledge on Cisco iWAN, WAAS & VPN Tunnels

- Knowledge on WAN

- Appliance - Troubleshooting Knowledge on ISE, Cisco ACS & Cisco Prime.

- IPAM- Knowledge on DHCP server & Infoblox

- Knowledge on Cloud technology

- Good in Tolls : Solar winds /HPNA / Whatsapgold

- Should be customer centric.

- Providing a positive image of the company through your role being a point of contact with onshore team/customer.

- Must proactively help junior team members in resolving issues while being open to share their knowledge.

- To ensure that all is work carried out in accordance with ITIL Incident Management guidelines

- Should be able to follow the ticketing process according to the change request phases that are defined.

- Add value to your team environment by being enthusiastic and maintaining a Positive attitude.

- To achieve all team and personal performance goals as defined by the company

- Ensure tickets assigned to the queue are accepted and worked on time

- Network Engineer is responsible for implementing, maintaining, supporting, Data networks

- Network Designing experiences will be an add on.

- Well versed P1/P2 escalation handling & Provide Quick resolution during Major Issues.

- Provide incident response & resolution as part of the 24x7 Network Operations Center

- Responsible for handling the Entire Network of a major Client.

- Provide technical leadership within a highly technical team

- Responsible to translate client requirements in to detailed actions for execution

- Required to follow detailed change management and incident management processes

- Communicate with other technical teams regarding Firewall/Routing/Switching operations

- Work in a fast paced operations environment & Troubleshooting DC environment incidents

- Responsible for the daily performance and availability of the network security infrastructure. Analyzes network and recommends upgrades/changes; assesses organization & a poss current and future network needs

- Responsible for Network Evaluation & Proposals

- Certification : CCNP preferable

Requirements :

- 3+ years relevant technical experience in Network support / operations

- Must to have very good knowledge on routing switching

- Deep knowledge of routing protocols (OSPF.EIGRP,BGP). .

- Minimum 2+ relevant experience F5 & Citrix Load balancer

- Minimum 2+ relevant experience Cisco Nexus platform

- Good Knowledge of L2, L3 Protocols for IP Networks e.g. DHCP, DNS, VLAN, PPP, ICMP, ARP, NAT, QoS etc.