Job Description :

Your Role :

- IT System Maintenance : Ensure that all computers, biometric systems, and attendance systems across the hospital function efficiently. Regularly check systems to prevent downtime and manage scheduled maintenance.

- Network Administration : Monitor and manage the hospitals network infrastructure, ensuring stable and secure connectivity for all departments. Resolve any network issues quickly and efficiently.

- Issue Handling : Act as the first point of contact for any technical issues related to hardware, software, or network problems. Provide prompt troubleshooting and solutions.

- Team Collaboration : Work closely with other departments to ensure that their IT needs are met. Coordinate with external IT vendors when necessary.

- Documentation & Reporting : Maintain records of all technical issues, solutions provided, and preventive actions taken. Provide reports to the management on network performance and system updates.

- Manage and maintain network hardware including routers, switches, access points, and firewalls.

- Oversee the school's wired and wireless LAN across academic blocks, labs, admin offices, and classrooms.

- Ensure reliable internet connectivity, including load balancing and failover configurations.

- Implement network security measures including firewall rules, VLAN segregation, and content filtering.

- Monitor for threats or unusual activity using tools like PRTG, Zabbix, or equivalent.

- Perform periodic vulnerability assessments and system updates.

- Design, install, configure, and maintain network infrastructure, including switches, firewalls, and wireless access points.

- Management of wireless infrastructure (Access point and wireless controller)

- Monitor network performance and ensure system availability, bandwidth and reliability.

- Proficiency in Palo Alto, Fortigate and Cisco FTD firewalls.

- Perform network security measures to protect data, software, and hardware.

- Troubleshoot network issues and outages and provide timely resolutions.

- Maintain and administer network management systems and tools.

- Network devices upgrade, update.

- Managing compliance like ISO 27001:2013 for Network infrastructure

- Implement and manage VPN, WAN, and LAN connections.

- Management and monitoring of Network monitoring Tools like Solarwind

- Coordinate with the IT team to ensure seamless integration of network and server infrastructure.

- Respond to and resolve network-related incidents and service requests raised by school staff.

- Maintain structured cabling and rack arrangements in server/network rooms.

- Schedule and perform preventive maintenance for network equipment.

- Maintain detailed documentation of network architecture, IP schema, and device logs.

- Prepare network health and usage reports for IT leadership and school management.

- Liaise with service providers for internet lines, AMC, and hardware purchases.

- Support the IT team in deployments of ERP, LMS, MDM systems, and digital learning tools.

What You Bring :

- Technical Expertise : At least 3 years of experience in network administration, preferably in a hospital or healthcare setting. Must be skilled in managing IT systems, networks, biometric devices, and troubleshooting technical issues.

- Education : A degree in IT, Computer Science, or a related field. Certifications in network management are an advantage.

- Skills & Attributes : Strong problem-solving abilities with attention to detail, ability to work under pressure and manage multiple systems simultaneously and excellent communication and interpersonal skills to work with non-technical staff.

What We Offer :

- Supportive Environment : Join a hospital that values technology and innovation in delivering top-tier healthcare services.

- Professional Growth : Opportunities for further training and growth within the IT department of our hospital.

- Competitive Compensation : An attractive salary package that matches your expertise and experience in the healthcare IT sector.

Qualifications :

- Education : Degree in IT, Computer Science, or related field. Certifications in network management (e.g., CCNA, CompTIA Network+) are a plus.

- Experience : Minimum 3 years of experience in IT network administration, preferably in a hospital setting.

- Skills : Proficiency in troubleshooting, network monitoring, and biometric system management. Knowledge of hospital management software is an advantage.