Netscribes - Cloud Infrastructure Engineer

About Netscribes :

Netscribes is a global leader in data, insights, and digital solutions, helping the worlds largest organizations accelerate growth and innovation. As a growth catalyst, we empower sales, marketing, product development, and strategy through a unique blend of domain expertise and technological capabilities. Our end-to-end solutions span data engineering, advanced analytics, AI, and intelligent automationbuilt to scale and adapt to dynamic business environments. We partner with clients across the implementation journey, aligning with their ecosystem to deliver actionable intelligence, operational efficiency, and competitive advantage.

LoB Overview :

These solutions help improve product discoverability, streamline content workflows, and enhance customer experience across digital platforms.

Process Solutions :

Our research and insights-driven services support core business processes across marketing, product, customer experience, and operations. This includes market and competitive research, campaign analysis, customer intelligence, and content performance tracking. Through Information Management Services (IMS) and managed service models, we embed scalable, high-quality support directly into client workflows, ensuring agility, consistency, and speed.

Technology Solutions :

Complementing our content and process offerings, we bring advanced technology capabilities through data engineering, data analytics, and AI. From building unified data platforms and real-time dashboards to deploying intelligent automation and machine learning models, we help organizations modernize operations and unlock data-driven decisions at scale.

Cloud Infrastructure Engineer

Location : Bengaluru, India (Hybrid) Shift IST 9:30 AM to 6:30 PM

Experience : 5 Years

Employment Type : Full-Time

About the Role :

We are looking for an experienced Cloud Infrastructure Engineer with 5 years of hands-on expertise in designing, architecting, and managing cloud and on-premises environments. The ideal candidate will have strong ownership capabilities across Azure and AWS operations, a security- first mindset, and the ability to collaborate effectively with cross- functional teams including SOC, NOC, and business stakeholders.

Mandatory Skills :

- Cloud Architecture designing and architecting solutions aligned to organizational standards

- Cloud Security ownership of security posture, CNAPP alerts, open port scanning, and policy compliance

- Cloud Patching patch management across AWS and Azure environments

- On-Premises Infrastructure managing servers, network connectivity, OS and runtime upgrades

- GitHub Copilot Administration user onboarding, inactive user lifecycle management

- Billing & Cost Management generating monthly billing reports and monitoring for anomalies

- Root Cause Analysis identifying and resolving cloud and infrastructure issues

- Cross-team Collaboration coordinating with SOC, NOC, Cloud, and Support teams

Good to Have Skills :

- AWS native services : EC2, VPC, IAM, CloudTrail, GuardDuty

- Infrastructure as Code : Terraform, Bicep, or ARM Templates

- Certifications : AZ-104, AZ-305, AWS Solutions Architect, or equivalent

- Experience with ITSM tools (ServiceNow or similar)

Key Responsibilities :

- Design and architect cloud solutions in alignment with organizational (ABG) standards

- Support cloud implementation and setup in collaboration with the support team

- Troubleshoot cloud issues for internal users, providing timely resolution

Security & Compliance :

- Regularly scan for open ports, weak policies, and non-compliant resources using existing tooling

- Monitor and act on CNAPP alerts to maintain a healthy security posture

- Execute cloud patching activities across AWS and Azure on a scheduled basis

On-Premises Infrastructure & User Management :

- Manage and onboard on-premises users to internal systems and tools

- Administer GitHub Copilot including user onboarding, license tracking, and inactive user removal

Monitoring, Billing & Cross-team Coordination :

- Conduct root cause analysis for infrastructure and cloud issues and implement fixes

- Coordinate with users, SOC, NOC, and the Cloud team to ensure timely resolution of tasks

Technical Expertise Area :

- CNAPP, Security Policies, Open Port Scanning, Cloud Patching

On-Premises :

- Server Management, Network Connectivity, OS & Runtime Upgrades

Monitoring & Billing :

- Cost Anomaly Detection, Monthly Billing Reports, Alert Management

Developer Tools :

- GitHub Copilot Administration, User Lifecycle Management

Good to Have :

- Terraform

- Bicep

- Azure Synapse

- Microsoft Fabric, ServiceNow

Other Requirements :

- 5 years of experience in cloud infrastructure or cloud engineering roles

- Demonstrated experience managing production cloud environments on Azure and/or AWS

- Strong communication skills written and verbal; ability to clearly articulate technical decisions

- Strong problem-solving skills with a proactive and ownership-driven approach

- Ability to work independently and collaborate effectively with cross-functional teams

- Must be available to work from our Bengaluru office (Hybrid) Monday to Friday, 9:30 AM to 6:30 PM IST

Employment Type : Permanent