About the Role :

The Documentation Engineer will design, maintain, and improve the infrastructure that powers our product documentation, supporting both internal and external audiences.

Reporting to the Sr Technical Writer, youll work closely with writers, product managers, and engineers, advising the documentation team on tooling, workflows, and best practices, and play a key role in modernizing our documentation platform, implementing CI/CD workflows, and enabling interactive, developer-friendly content, including API reference documentation.

Responsibilities :

- Design, build, and maintain the documentation infrastructure and publishing pipelines, including versioned, gated internal and external sites.

- Implement CI/CD checks for documentation quality, syntax, broken links, and build validation.

- Enable interactive API documentation, code samples, and SDK integration for developer audiences.

- Work with technical writers to integrate MDX/Markdown content, conditional output, and content reuse patterns.

- Maintain and improve documentation build processes, templates, and tooling.

- Troubleshoot and resolve platform, build, or deployment issues for both internal and external documentation sites.

- Support migration from legacy tools (e.g., RoboHelp) to modern docs platforms (e.g., Docusaurus, GitHub Pages, or similar).

- Collaborate with engineers and DevOps to integrate documentation into development workflows.

- Contribute to documentation standards, style guides, and best practices for docs-as-code.

Requirement :

- 3+ years experience as a developer, DevOps engineer, or technical engineer with experience in documentation infrastructure or docs-as-code workflows.

- Strong knowledge of Git-based workflows, CI/CD pipelines, and version control.

- Experience with documentation frameworks and static site generators (e.g., Docusaurus, Sphinx, Hugo, Jekyll).

- Familiarity with MDX/Markdown, structured content, and conditional output for multiple audiences.

- Basic front-end development skills (HTML, CSS, JS) to customize docs sites.

- Experience implementing interactive documentation, API reference tools, or developer portals.

- Ability to troubleshoot build, deployment, and hosting issues (AWS, GitHub Pages, Netlify, or similar).

- Strong collaboration skills to work closely with writers and engineers.

- Excellent problem-solving and communication skills.

Netomi is an equal opportunity employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.