MyOperator - DevOps Engineer

About MyOperator :

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Job Summary :

We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.

Key Responsibilities :

- Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.

- Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.

- Containerize applications using Docker and manage deployments with Helm charts

- Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes

- Provision and manage infrastructure using Terraform (Infrastructure as Code)

- Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana

- Write and maintain Python scripts for automation, monitoring, and operational tasks

- Ensure high availability, scalability, performance, and cost optimization of cloud resources

- Implement and follow security best practices across AWS and Kubernetes environments

- Troubleshoot production issues, perform root cause analysis, and support incident resolution

- Collaborate closely with development and QA teams to streamline deployment and release processes

Required Skills & Qualifications :

- 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.

• EC2, RDS, OpenSearch, VPC, S3
• Application Load Balancer (ALB), API Gateway, Lambda
• SNS and SQS.

- Hands-on experience with AWS EKS (Kubernetes)

- Strong knowledge of Docker and Helm charts

- Experience with Terraform for infrastructure provisioning and management

- Solid experience building and managing CI/CD pipelines using Jenkins

- Practical experience with Prometheus and Grafana for monitoring and alerting

- Proficiency in Python scripting for automation and operational tasks

- Good understanding of Linux systems, networking concepts, and cloud security

- Strong problem-solving and troubleshooting skills

Good to Have (Preferred Skills) :

- Exposure to GitOps practices

- Experience managing multi-environment setups (Dev, QA, UAT, Production)

- Knowledge of cloud cost optimization techniques

- Understanding of Kubernetes security best practices

- Experience with log aggregation tools (e.g., ELK/OpenSearch stack)

Language Preference :

- Fluency in English is mandatory.

- Fluency in Hindi is preferred.