Role : Mulesoft Support

A MuleSoft Support Engineer / Developer job description typically involves maintaining, troubleshooting, and optimizing enterprise integration solutions built on the MuleSoft Anypoint Platform.

Key Responsibilities :

- Production & L3 Support : Handle incident management, troubleshooting, root cause analysis (RCA), and bug fixes for live MuleSoft integrations and APIs.

- Platform Administration : Manage and monitor MuleSoft environments, including CloudHub, CloudHub 2.0, Runtime Fabric (RTF), and on-premises deployments.

- API & Integration Maintenance : Support, enhance, and debug RESTful/SOAP APIs, DataWeave transformations, and Mule ESB flows.

- Performance Tuning : Optimize application performance, memory usage, flow processing, and queue management.

- Security & Governance : Assist with API security policies, OAuth implementation, SSL/TLS certificates, and SLA management within the Anypoint Platform.

- Collaboration : Work closely with development teams, DevOps, and business stakeholders during deployments, upgrades, and patch management.

Required Skills & Qualifications :

- Experience Range : 3 - 6 years of IT experience.

- Core Technologies : MuleSoft Anypoint Studio, Mule ESB, Anypoint Platform, DataWeave, RAML/OpenAPI.

- Technical Stack : Java, Spring Boot, SQL/databases, XML/JSON, and messaging queues (e.g., ActiveMQ, JMS).

- Cloud & DevOps : Familiarity with AWS/Azure, CI/CD pipelines (Jenkins, Maven, Git), and containerization (Docker, Kubernetes).

- Certifications : MuleSoft Certified Developer (MCD) or MuleSoft Certified Platform/Integration Architect credentials are a strong plus.