Role : Technical Project Manager / Program Manager

The panel is looking for a Program Manager or Task Manager with an Infrastructure background.

- IT Infrastructure and Operations background

- Aggressive in program management

- Understand business dynamics

- Experience in managing corporate IT

Key Focus :

Experience in Infrastructure skills, Internal IT function and corporate/ enterprise application, lead cross function digitization initiatives, leadership experience, assertive, self-driven,
handle business dynamics and changing requirement

We are seeking an experienced IT Program Manager with expertise in IT infrastructure, Service Desk and cloud technologies to lead and manage a portfolio of complex IT programs and projects.

This individual will be responsible for ensuring the successful execution of infrastructure-related initiatives, driving cross-functional collaboration, and ensuring alignment with business objectives. The ideal candidate will have a strong background in IT program management.

Good to have experience, IT infrastructure Datacenter Services, O365, ITIL, Service Desk, cloud platforms (e.g., AWS, Azure), IT infrastructure management, and modern IT solutions.

Key Responsibilities :

- Program Leadership : Lead, manage, and oversee a portfolio of IT infrastructure and cloud-related programs, ensuring they are delivered on time, within scope, and within budget.

- Stakeholder Engagement : Collaborate with senior leadership and business stakeholders to define program goals, develop strategies, and ensure that programs are aligned with organizational business and technology objectives.

- Cross-Functional Collaboration : Work closely with technical teams (cloud architects, DevOps, infrastructure engineers) and business units to ensure that the technical solution meets business requirements and delivers value.

- Risk Management : Identify, assess, and manage risks related to IT infrastructure and cloud adoption, ensuring mitigation plans are in place for any potential obstacles.

- Program Delivery : Oversee and manage the successful delivery of IT programs, ensuring effective coordination of resources, timelines, and budgets for cloud migrations, infrastructure upgrades, and enterprise IT solutions.

- Project Planning & Execution : Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgeting, to ensure the successful implementation of IT infrastructure and cloud initiatives.

- Change Management : Lead the change management process for the adoption of new cloud technologies and infrastructure enhancements, ensuring minimal disruption to business operations.

- Monitoring & Reporting : Provide ongoing program status updates to leadership and stakeholders, highlighting progress, risks, and resource requirements.

- Resource & Vendor Management : Oversee vendor relationships and manage third-party providers of IT application services to ensure quality service delivery and alignment with program goals.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. PMP, ITIL, or other project management certifications preferred.

- Minimum of 15 years of experience in IT program/project management, with a strong focus on IT infrastructure, cloud technologies, and enterprise IT solutions.

- Excellent leadership and communication skills, with the ability to influence and collaborate effectively with both technical and non-technical stakeholders.

- Strong problem-solving and critical-thinking skills, with a proactive approach to risk management and issue resolution.

- Experience in budget management, resource allocation, and managing program-level risks.

- Proficiency in project management tools such as Jira, Microsoft Project, or similar platforms.